Delivery
The Northern Firewood Co. offers free delivery to any UK mainland address, including Skye. You can choose your own delivery day when you check out. If you have questions about delivery, call us at 01475 600388
Highland Deliveries: We don’t charge extra for Highland deliveries, but they might arrive up to 2 days before or after your chosen date. Our delivery partner will try to contact you, but this isn't always possible. You don’t need to be present for the delivery if the drop-off point is clear and accessible.
All Firewood Deliveries: Deliveries are made via a Pallet Network. The driver will unload the pallet at the kerb using a platform lift and pump truck. We don't use cranes.
If you have a flat, hard surface near the kerb, it can be a drop-off point. Pallet trucks can only operate on smooth, hard ground. They do not work on gravel, soft ground, or slopes
We’ll email you the delivery day in advance. It's preferred if someone is there to accept it, but not essential. If you can’t be there, specify your preferred drop point within the pallet truck’s limits.
If you need to take time off work for the delivery, contact us 48 hours in advance to confirm. Our delivery partners don’t guarantee a specific day or time, so plan accordingly.
Deliveries can happen up to 18:00.
Drivers may call ahead at their discretion. Providing multiple phone numbers, including a mobile and landline, is helpful.
